New York State Division of Veterans' Services

Executive Staff

Viviana DeCohen

Director Viviana DeCohen

Appointed in December 2021, Viviana DeCohen became the Director of the New York State Division of Veterans’ Services.

A veteran of the U.S. Marine Corps, Viviana DeCohen previously served as the Commissioner of the Mount Vernon Veterans Service Agency, and Associate Pastor at Mt. Vernon Heights Congregational Church.

She has dedicated her time and talent assisting veterans, ensuring food, shelter, clothing, education, employment, and a little motivation, earning her the affectionate title of “Mama V.”

Her military service allowed her to earn a Bachelor’s in Behavioral Science, and a Master’s in Health Service Management, both from Mercy College where she received her start formally working with veterans and developing programs to enhance their academic and overall wellness.

She is currently pursuing her Doctorate in Educational Leadership and Gerontology, at Concordia University, Chicago.

Joel Evans

Joel Evans

Joel Evans is the Executive Deputy Director for the New York State Division of Veterans’ Services. In his current role, he oversees the daily operations of the agency throughout the State and works closely with both the director and executive staff to ensure the highest quality services and programs are available for veterans, service members and their families. He has been with the agency since November 2007 when he was hired as a State Veterans Benefits Advisor.

Mr. Evans joined the U.S. Navy in 1984 and served as a torpedoman until 1996. He participated in Combat Operations during Operation Desert Shield and Operation Desert Storm. In 1996, he started his Naval Recruiting Career. His last four years of service were in the Hudson Valley working in Westchester, Putnam, Dutchess, Ulster, Sullivan, Rockland and Orange Counties. He retired from the Navy in August 2007 as a Chief Petty Officer.

Mr. Evans is a native of Brooklyn, New York.

Michael Bocchini

Michael Bocchini

Michael Bocchini is a Deputy Director of the New York State Division of Veterans' Services. In this role, he supervises teams of Veterans Benefits Advisors and support staff throughout the eastern region of New York State. He joined the agency in 2017 after serving as Chief of Staff at the U.S. Department of Labor's Veterans' Employment and Training Service. Prior to to this, he worked for several labor unions including the United Food and Commercial Workers Union and the Marine Engineers' Beneficial Association. He has also held an adjunct faculty position at George Washington University's Graduate School of Political Management.

He currently resides in Sunnyside, Queens.

Jason Chakot

Jason Chakot

Jason Chakot is the Deputy Director of Administration for the New York State Division of Veterans’ Services. In this role, he assists with ensuring a productive workflow, execution and tracking of Human Resources and fiscal matters within the agency. He joined the agency in September of 2010 and served in multiple roles.

As a U.S. Army veteran, he takes pride in the fact he continues to serve veterans, service members and their families.

William Clarke

William Clarke

William Clarke is the Veterans Education Program Manager for the New York State Division of Veterans’ Services, Bureau of Veterans Education. In this role, he facilitates the efforts of the agency in promoting and safeguarding quality education and training programs, ensuring greater education and training opportunities, and protecting the integrity of the G.I. Bill for veterans.

Mr. Clarke joined the Navy in 1982 and served as a Storekeeper Chief Petty Officer on several submarines until he retired in May 2006.   

Jonathan Fishbein

Jonathan Fishbein

Jonathan Fishbein is the General Counsel for the New York State Division of Veterans’ Services. In this role, he is the lead on legislative priorities for the agency and manages the legal needs and concerns in regards to laws, regulations and proposed legislation for New York’s veterans, service members and their families.

Previously, he ran a private law firm for 22 years. Mr. Fishbein is a trained mediator and arbitrator, and served 17 years on the Board of Mediation Matters as secretary and later president. He is a former competitive Ice Dancer and for over 25 years held appointments as a figure skating judge.

He earned a Bachelor of Science degree in accounting from Fairleigh Dickinson University, and Juris Doctor degree from the Benjamin Cardozo School of Law.

Shannon Maccoll

Shannon MacColl

Shannon MacColl is the Director of Public Information and Policy for the New York State Division of Veterans’ Services. In this role, she directs the creation, implementation and distribution of digital products for the agency, develops policy memos and white papers on topics impacting veterans, service members and their families, and manages all social media platforms, website, and mobile application for the agency.

Benjamin Pomerance

Benjamin Pomerance

Benjamin Pomerance is the Deputy Director for Program Development and Training for the New York State Division of Veterans’ Services. In this role, he supervises the Division’s Appellate Unit and all of the Division’s training efforts, servs as the agency’s Legislative Liaison, and leads several of the Division’s programming initiatives. His work focuses on advocacy and assistance for veterans, service members, and military families on a wide variety of legal issues, from disability compensation to discharge upgrades to access to healthcare.

Apart from his work in the law, Benjamin is an avid arts journalist with more than 600 published articles, a pursuit for which he has received first-place awards in feature writing from the New York State Press Association, including the Association’s first-place awards for Best Feature and Best Coverage of the Arts in 2022, 2021, and 2020.

Paul Romesser

Paul Romesser 

Paul Romesser is a Deputy Director of the New York State Division of Veterans' Services. In this role, he leads the teams of Veterans Benefits Advisors and support staff throughout the Western Region of New York State. He joined the agency in 2013, where he served as a State Veterans Counselor and Associate Training Technician prior to assuming the duties as Deputy Director.

Mr. Romesser is a retired Marine Master Sergeant. He served in the U.S. Marine Corps from 1986 to 2008. As a Marine, he served as an infantryman, personnel administrator, and career recruiter.  Upon retiring from the U.S. Marine Corps, Paul served for five years as the Dean of Students at Western New York Maritime Charter High School.

Paul is married with three children. His oldest son is a U.S. Marine Corps Osprey pilot and his daughter is a U.S. Army Quartermaster Officer & Jump Master. 

Kristen Rouse

Kristen Rouse

Kristen Rouse is the Deputy Director of Diversity, Equity and Inclusion for the New York State Division of Veterans’ Services. In this role, she works to more comprehensively address the needs of our state's veterans and their families, focusing on programs and coordination for veterans who are women, minorities, and historically under-served in veterans’ services.

She has served as both non-commissioned officer and commissioned officer in the U.S. Army, U.S. Army Reserve, and Army National Guard for more than 28 years. She served in Afghanistan in 2006, 2010, and 2012.

Prior to joining DVS in November 2019, she led grassroots advocacy for veterans and families as founder of NYC Veterans Alliance and as a volunteer and Board Member of Iraq and Afghanistan Veterans of America. Her civilian experience has also included creating regional and citywide logistics plans and programs for NYC’s Office of Emergency Management and teaching literature and writing as an adjunct professor.

Originally from Florida, she has made Brooklyn her home for more than fifteen years.

Contact the Department: (518)-474-6114 | [email protected]

Schedule an Appointment with a Veterans Benefits Advisor

1-888-VETS-NYS

(1-888-838-7697)

Contact a Veterans Benefits Advisor

Find a Veterans Benefits Advisor Near You!

or

Schedule an Appointment with a Veterans Benefits Advisor

1-888-VETS-NYS

(1-888-838-7697)

Contact a Veterans Benefits Advisor

Find a Veterans Benefits Advisor Near You!

or