*All Data Was Collected From 1/1/09 - 12/31/09*

Federal Veterans Benefits Collected

2009 - $108,224,534

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Federal Expenditures in New York

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Agency Resource Allocation

Overall Agency budget $17,707,000

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NYS Blind Annuity Recipients

4,539 totaling $5,328,059

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NYS Gold Star Parent Annuity Recipients

76 totaling $38,000

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Supplemental Burial Benefit

2009 - $12,576

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Number of Veterans in New York State as of 9/30/09

- Total = 988,217
- Wartime = 724,592
- Peacetime = 263,625

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Number of DVA Staff serving New York's Veterans

108

Number of DVA Points of Service

73

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Connecting with our Veterans & their Families

- Views of this website = 105,051
- Calls to 1-888-VETSNYS = 7,000+
- Emails to dvainfo@veterans.state.ny.us = 650+

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Overall Customer Service Satisfaction Index

4.98/5.0